Streaming

How do I activate subtitles?
Turning on subtitles varies slightly depending on how you are watching videos. Conversely, if you see subtitles and do not have the option to turn them off,...
Wed, 15 Jan, 2025 at 11:23 PM
Supported Browsers
We recommend the following browsers when trying to watch or browse content. Browser Operating System Version Google Chrome  OSX, Windows, Android  ...
Wed, 15 Jan, 2025 at 11:24 PM
How do I add programs to my watch list?
As a subscriber, you can use the My List feature to save programs you want to watch later. Here’s how you can add programs to your list: Adding Programs ...
Wed, 15 Jan, 2025 at 11:25 PM
Is there a limit on the number of devices?
You can connect IZZY to as many devices as you’d like, but you can only be signed in to your account on 3 devices at any given time.  Search the He...
Wed, 15 Jan, 2025 at 11:25 PM
Is IZZY available on Comcast?
Currently, IZZY content is only accessible via our supported browsers and apps. Unfortunately, Comcast Xfinity is not a supported platform. Recommended V...
Wed, 15 Jan, 2025 at 11:26 PM
Troubleshooting a skipping or lagging video
If you’re experiencing playback issues such as skipping or lagging, follow the steps below to resolve the issue based on your device: For Any Device: C...
Wed, 15 Jan, 2025 at 11:27 PM
Why is a program not playing/buffering?
If you're experiencing issues with videos not playing or buffering, here’s what could be happening: Our streaming service offers videos in a range of q...
Wed, 15 Jan, 2025 at 11:26 PM
Subtitles in other languages
We offer subtitles in a wide range of languages for most of our major titles. However, there are some exceptions, and we’d like to explain how it works: ...
Wed, 15 Jan, 2025 at 11:26 PM